At AlcatrazTourism.com (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. What We Collect

When you use our site or place an order, we may collect:

• Name, email address, and phone number
• Billing address and payment information
• Order history and ticket preferences
• IP address and browser information

We use cookies to improve site performance and enhance your user experience.

2. How We Use Your Information

We use the data we collect to:

• Process your ticket order
• Communicate with you about your purchase
• Provide customer support
• Improve our website and services
• Comply with legal obligations

We do not sell or rent your personal information.

3. Payment Processing

We use Stripe and other third-party payment processors. Your payment details are handled securely and are never stored on our servers.

4. Third-Party Services

We may use trusted partners (e.g., ticketing platforms, analytics tools) to operate our business. These services only receive the data necessary to perform their function.

5. Your Rights

If you’re a resident of certain regions (like California or the EU), you may have the right to:

• Access or delete your data
• Opt out of marketing communications
• Request correction of incorrect data

Contact us at info@vianovatours.com to make a request.

6. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, or disclosure.